Legal terms for accounts and wallets
Our Legal terms describe the conditions for opening, maintaining and closing an account, along with the checks used when account details or wallet activity need confirmation. You must provide accurate contact information and follow the account steps shown before access is enabled. Eligibility depends on local
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law, and we may pause access when a legal, security or verification question needs attention. The same policy applies when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; payment records help us match a transaction to your account. Read the terms before
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opening an account, and contact us if a clause is unclear or your circumstances change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.